Refund & Cancellation Policy
Last updated: 30 October 2026 (Asia/Calcutta)
ZappyDude (zappydude.com) is managed by Shri Siyaram Enterprise.
All ZappyDude games are free to play (free players see ads between rounds); Premium is an optional subscription that removes all ads and adds 4K recording. Optional "Buy Me a Coffee" donations (in USD, via Razorpay) are voluntary gifts that help keep the site running and do not unlock any content.
Payments made here are voluntary contributions to support the developer for infrastructure, hosting, and keeping the platform running. These are not tax-exempt donations under Section 80G or global non-profit laws, and are processed as business income for software services.
When we will refund
- Accidental donation — e.g. wrong amount, reported within 7 days.
- Duplicate payment — the same donation was charged more than once.
Premium subscription
- Premium — ₹49 / month in India · USD $4.99 / month elsewhere (one plan, price set by your location, billed by Razorpay; for USD billing your bank may show the INR equivalent and add conversion fees). Includes an ad-free experience (no ads in any game or on the site), game recording up to 4K, no ZappyDude watermark on recordings (optionally your own name/handle) and a golden name with a Premium badge.
- Auto-renew: the subscription renews automatically every month on the same date until you cancel.
- Cancellation: cancel anytime from your Profile. Cancelling stops future renewals; Premium stays active until the end of the period you already paid for.
- If a renewal payment fails, Premium may pause until payment succeeds.
- Refunds: monthly fees already charged are non-refundable for a partly used period, except duplicate/erroneous charges or a renewal charged after you cancelled — reported within 7 days.
Premium is one plan — ₹49 per month in India, USD $4.99 per month everywhere else (price set by your location) — billed through Razorpay (for USD billing your bank may show the INR equivalent and apply conversion fees). It includes an ad-free experience (no ads in any game), game recording up to 4K, no ZappyDude watermark on recordings (optionally your own name/handle) and a golden name with a Premium badge. Cancel anytime from your Profile; Premium stays active until the end of the paid month. Payments already made are non-refundable except where required by law.
How to request
Email anitasinghabcrgames@gmail.com within 7 days of the charge with your account email, approximate time of payment and Razorpay payment/order id if you have it. Approved refunds are returned to the original payment method within 5–10 business days depending on your bank.